Activate or Reset PIN
To activate and set a PIN, call toll free 1-800-992-3808
Lost or Stolen Debit Card?
- Call Fiserv at 1-800-472-3272.
- Contact one of our Personal Banking Representatives during our normal business hours at one of our locations.
Debit Card Prevention Service
Because Debit Card Fraud is Serious Business…
Your Debit Card Comes with Real Time Alerts…
- To protect your account, we’ve added real time text and email alerts to your Debit Card!
- Suspicious activity detected on your Debit Card? You may receive a free text, email or phone call from a fraud analyst.
- You are automatically enrolled in this free service as long as we have a current mobile number or email address listed on your account.
- Planning to travel out-of-state or abroad, contact us with dates of your trip and destination and we can note it in our system.
The success of fraud prevention depends on these important notification processes, so please take a moment to make sure the information on your account is up-to-date.
Instant Issue Debit Cards
It’s fast, convenient and ready to use. Come in and apply for your new Debit Card and you will receive it in minutes!
If you have a lost or stolen Debit Card we also have a rapid replacement for you.
For more information call 573-237-3051.
Money Pass
Your debit card can be used SURCHARGE FREE at any MoneyPass® ATM! There are over 40,000 locations nationwide. Find one near you at: Money Pass ATM Locator or look for their logo on participating ATMs.
School Spirit Debit Cards
Each time your school card is used as CREDIT, Citizens Bank will make a donation to that school district on your behalf. Simply choose the school you wish to support and we will take care of the rest. It’s easy and there’s no cost to you!
CB Patriot Debit Card
We are very excited to introduce the new CB Patriot debit card! For every transaction your CB Patriot debit card is used, Citizens Bank will make a donation to a local patriotic organization. Use your CB Patriot debit card for all your purchases and we will take care of the rest!
Don’t Allow Your Transactions to Be Denied
Take action TODAY to ensure you will never have a transaction denied at any of your favorite stores! Contact you local branch to learn more or download this form to OPT IN today.